Marvi Bodinaku
It doesnt work , always problems when trying to log in , I also scan the barcode and also the the error occurred . So difficult , also there is no way how you can get in touch with customer service
2 people found this review helpful
Andreea B
This app is really bad. Trying to contact customer support and there is no information anywhere. The bot is useless, starts in Italian and keeps resetting. Help!
2 people found this review helpful
A Google user
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So far so good. Easy to install and scanning my voucher worked great. Some issues when changing between options (from my gift boxes to settings or help or the others) as the image trembles for a few seconds until new screen displays. Only thing not happy with is that the App stays log in, which may be a security issue, but if I log out it does not saved the email address which is tedious to write each time you want to log in. Maybe it can be look into for the app to log out after inactivity and to log in back just by writing the password.
19 people found this review helpful
Smartbox Group LTD
May 23, 2019
Dear Margarita,
Thank you for your feedback.
We are always working to improve our app and your feedback will be taken into consideration.
Wishing you a lovely day.
Gaelle
Smartbox Customer Service